Privacy Policy

Dasmino ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our wedding services platform (the "Platform").

This policy applies to all users of the Platform, including couples seeking wedding services and service providers offering their services in Switzerland and Kosovo.

We process personal data in accordance with:

• The Swiss Federal Act on Data Protection (FADP)
• The General Data Protection Regulation (GDPR) where applicable
• Kosovo Law No. 06/L-082 on Protection of Personal Data

1. Data Controller

The data controller responsible for your personal data is:

For any questions, concerns, or requests regarding your personal data, please contact us at the email address above.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you use our Platform, we collect the following types of personal data:

For All Users (Couples and Service Providers):

• Contact Information: Name, email address, phone number
• Account Information: Email address used for authentication
• Profile Information: Profile pictures, biographical information, preferences
• Communication Data: Messages and inquiries sent through the Platform

For Couples:

• Wedding Details: Wedding date, location preferences, service requirements
• Search History: Services viewed and searched for on the Platform

For Service Providers:

• Business Information: Business name, service descriptions, pricing, availability
• Portfolio Content: Photos, videos, and descriptions of services offered
• Professional Details: Years of experience, service categories, geographic coverage

Payment Information (Future Feature):

Payment Details: When we implement payment processing, we will collect payment information through our secure payment processor (Stripe). We do not store full credit card details on our servers.

2.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent on the Platform, click patterns
• Device Information: Browser type, operating system, device identifiers
• Analytics Data: Information collected through Google Analytics including IP addresses, browsing behavior, and interaction with the Platform
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

2.3 Authentication Process

Important Security Notice: We use a passwordless authentication system. When you log in, we send a one-time password (OTP) - a 6-character code - to your email address. We do not store passwords in our database. This enhances your security and privacy.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

3.1 Providing Our Services

• Creating and managing user accounts
• Authenticating users through one-time password codes
• Facilitating connections between couples and service providers
• Enabling communication through our inquiry system (service providers receive only names and messages from couples, not contact details)
• Displaying service provider profiles and portfolios
• Processing bookings and inquiries

3.2 Platform Improvement and Analytics

• Analyzing Platform usage to improve user experience
• Understanding user preferences and behavior through Google Analytics
• Testing new features and functionality
• Identifying and fixing technical issues
• Conducting research and development

3.3 Communication and Notifications

• Sending one-time password codes for authentication
• Notifying you of new inquiries, messages, or bookings
• Sending important updates about the Platform
• Responding to your questions and support requests
• Providing customer service

3.4 Marketing (with your consent)

• Sending promotional emails about new features or services
• Sharing relevant content and tips for wedding planning
• Informing service providers about platform updates and opportunities

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at info@dasmino.com.

3.5 Payment Processing (Future Feature)

• Processing payments between couples and service providers
• Preventing fraud and ensuring transaction security
• Providing receipts and transaction history

3.6 Legal and Security Purposes

• Complying with legal obligations in Switzerland and Kosovo
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms and Conditions
• Resolving disputes and investigating complaints

4. Legal Basis for Processing

Under FADP and GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services (e.g., account creation, facilitating connections)
• Consent: When you explicitly consent to processing (e.g., marketing communications, cookies)
• Legitimate Interest: For analytics, platform improvement, fraud prevention, and security measures
• Legal Obligation: When required by Swiss or Kosovo law

5. How We Share Your Personal Data

5.1 With Other Users

• Service Provider Profiles: Service providers' business information, portfolios, and contact details are visible to all Platform users
• Limited Inquiry Information: When couples send inquiries, service providers receive only the couple's name and message content - not email addresses or phone numbers initially
• Voluntary Contact Sharing: Couples may choose to include contact information in their messages

5.2 With Service Providers (Third-Party Processors)

We share data with trusted third-party service providers who help us operate the Platform:

• Supabase: Database hosting and authentication services. Data is stored in EU and US regions. Supabase acts as a data processor on our behalf and is bound by data processing agreements.
• Google Analytics: Website analytics to understand how users interact with our Platform. Google may collect and process data according to their privacy policy.
• Stripe (Future): Payment processing services. Stripe handles payment data securely and complies with PCI-DSS standards. We do not store full payment card details.

5.3 We Do Not Sell Your Data

Important: We do not sell, rent, or trade your personal data with third parties for their marketing purposes.

5.4 Legal Disclosures

We may disclose your personal data if required by law or in response to:

• Legal processes (court orders, subpoenas)
• Requests from government authorities in Switzerland or Kosovo
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

6. International Data Transfers

Dasmino operates in Switzerland and Kosovo, and our data infrastructure is distributed internationally:

• Supabase Storage: Your data is stored on Supabase servers located in the EU and US regions
• Data Protection Safeguards: When data is transferred outside Switzerland or the EU, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Ensuring our processors comply with GDPR and FADP requirements
• Implementing appropriate technical and organizational security measures

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: We retain your data while your account is active
• Closed Accounts: After account closure, we may retain certain data for up to 90 days for backup purposes, then permanently delete it
• Legal Requirements: Some data may be retained longer to comply with legal obligations (e.g., financial records for tax purposes)
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely

You can request deletion of your data at any time by contacting info@dasmino.com.

8. Your Privacy Rights

Under FADP, GDPR, and Kosovo data protection law, you have the following rights:

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Passwordless Authentication: We use one-time passwords instead of storing passwords, reducing security risks
• Encryption: Data is encrypted in transit using HTTPS/TLS protocols
• Secure Infrastructure: Our database is hosted on Supabase with enterprise-grade security
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Updates: We keep our systems updated with the latest security patches
• Monitoring: We monitor for suspicious activity and security threats

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Key points:

• Essential cookies necessary for Platform functionality
• Analytics cookies from Google Analytics to understand Platform usage
• You can manage cookie preferences through your browser settings

11. Children's Privacy

Our Platform is not intended for individuals under the age of 16 (or 13 in Kosovo). We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@dasmino.com, and we will delete such data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or a prominent notice on the Platform
• Where required by law, obtain your consent for material changes

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Your Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority:

Switzerland:

Kosovo:

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

15. Language

This Privacy Policy is provided in English. While translations may be available for convenience, the English version shall prevail in case of any discrepancies.